Getting Help

NationStates is a free game, so we don't have a support center of I.T. professionals ready to take your call. But we do have a tiny group of volunteers who help out of the goodness of their hearts! Please appreciate the difference.

What sort of help do you require?

If you don't know how to do something: see the Frequently Asked Questions and/or browse the forums. You may find the Gameplay Forum helpful in particular. If you're still stuck, please ask your fellow players in the forums or by posting on your regional message board. Your regional neighbors are usually happy to help!
If something's broken: check the Technical Forum, and post a message there reporting a problem if no-one else has. Good bug reports are very helpful, so if you've found a bug, please do let us know! Be sure to say exactly how to trigger the problem (e.g. exactly what you click and what happens then), so we can reproduce it. It's usually helpful if you can say which web browser and operating system you use, too.
If someone's cheating or causing trouble: use the form below.

Request for Moderator Intervention

Here you can submit a request for help from the game moderators. Note: Moderators are here to deal with players who break the site rules, not to resolve arguments. You have to do that yourself!

Please be nice to our moderators. They are helping you voluntarily.

Problem Description

Another player is:

Describe the problem.

From: ANONYMOUS

You are submitting this help request anonymously. This makes it more difficult to help you. If you have a nation, please login before you submit your help request. Otherwise, please provide an email address, so we can contact you. If we have no way of contacting you, we may not be able to help.

Be sure to provide enough information for a moderator to investigate your problem. If you have received an abusive telegram, don't delete it until a moderator has verified it.

This form is not for general inquiries or questions! See above.